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Sylvain Tousignant

Sylvain Tousignant

With more than 20 years of experience in change management, sales and public service, Sylvain Tousignant oversees Montréal taxis industry‘s revitalization and development strategies. He works closely with Montreal city stakeholders, prominent industry partners, different levels of government along with regional tourism associations to establish and strengthen Montréal taxi industry attractiveness.

Deputy General Director
Bureau du Taxi de Montreal

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About this Speaker

His accomplishments include the rebranding of Montréal taxis with a fresh, two-tone bright color scheme that says "Bonjour" to all Montréal clients. He also managed the creation of the Taxi Register - an open data platform that shows where all taxis are located in real-time - making data available to taxi companies and developers of mobile technology solutions.

Sylvain holds a vision to make Montréal taxis a competitive, agile and attractive industry. He is known for his participative leadership and team spirit. He systematically includes consultation and valorization of each of the stakeholders in his approach.

Also, Sylvain is highly involved in his community and sits on the boards of directors of several committees and non profit organizations. In particular, he is Chair of IATR Canadian Regulators Committee and member of IATR Technology and Innovation Committee, Accessible Transport Committee, Safety Committee and TNC Working Group Committee.

Sylvain holds a bachelor degree in Commerce and a second one in Public Administration from the University of Québec He is also certified Six Sigma black belt which provides him with a set of tools and techniques to carry out a myriad of change management and process improvement projects.

Prior to Bureau of Montréal Taxi, Sylvain has held many positions within publicly traded corporations, where he has undertaken key roles in sales, product development, process improvement, strategic planning and risk management.

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