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Helen is the Director of Licensing, Regulation and Charging at Transport for London, a role which brings together TfL’s Road User Charging authority and taxi and private hire regulator into one, dynamic directorate to tackle some of London’s most pressing and politically complex air quality, technology, safety and regulatory challenges. Helen has overseen the introduction of a number of new initiatives in London including the Ultra-Low Emission Zone and a suite of new regulatory requirements and standards for the taxi and private hire industries. Following the publication of Business Insider’s 2018 Tech 100, Helen was named as one of ‘the 100 coolest people in UK tech’ for her work in holding large private hire operators to regulatory standards in London.
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